The Blue Inn, Redditch

S12 E01 • Wednesday, Jun 1, 2016 • Jun 1 • 45m

Alex turns referee to solve a problem between a hotel manager and the owner, who monitors her every move on CCTV cameras from her office in Paris.

Harrogate Motel, North Yorkshire

S12 E02 • Wednesday, Jun 8, 2016 • Jun 8 • 45m

The Hotel Inspector gets a surprise when she arrives at the Harrogate Motel and discovers that it’s neither in Harrogate, nor is it a motel. But the biggest shock is that the owners are deliberately not telling their guests that the place is situated right in the middle of a muddy equine centre, complete with 50 horses!

Hotel Continental, Harwich

S12 E03 • Wednesday, Jun 15, 2016 • Jun 15 • 45m

Alex visits The Hotel Continental in Harwich, Essex, a quirky 14-bedroom hotel that overlooks the beach and boasts unique, individually designed rooms

The Black Bear Hotel, Wareham

S12 E04 • Wednesday, Jun 22, 2016 • Jun 22 • 45m

The Gyreum, Co Sligo

S12 E05 • Wednesday, Jun 29, 2016 • Jun 29 • 45m

Alex Polizzi visits The Gyreum, an eco-lodge in Co Sligo, which is run by Colum Stapleton and his daughter Finn. Alex brings in a busload of eco-tourists to give their verdicts and discovers damp mattresses, cold showers and some questionable service, but sparks fly when she insists the owner needs to roll up his sleeves and fix the shortcomings.

The Richmoor Hotel, Weymouth

S12 E06 • Wednesday, Jul 6, 2016 • Jul 6 • 45m

Alex Polizzi visits The Richmoor Hotel in Weymouth, Dorset, where mother and manager Loraine employs several of her seven children. However, her mothering instincts have been getting in the way of business, and as a result, the service is suffering and the family-run hotel is on the verge of a revolt. Alex has her work cut out as she tackles the internal tensions and tries to empower Loraine.

Atlantic House, Bude

S12 E07 • Wednesday, Jul 13, 2016 • Jul 13 • 45m

In the seaside resort of Bude in Cornwall, Alex tries to help a shy and retiring hotelier who has a reputation for hiding away from his guests.

The Bulstone Hotel, Branscombe

S12 E08 • Wednesday, Jul 20, 2016 • Jul 20 • 45m

Alex Polizzi tries to steer the owners of The Bulstone Hotel, Devon in a new direction, after finding old award certificates on display, out-of-date decor and an old-fashioned approach. However, her efforts are met with resistance from husband and wife hoteliers Judith and Kevin, as rows, walkouts and a badly timed broken leg threaten to turn her mission into an uphill struggle.