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Season 3
Activity from Friends
Wild Wing
S03 E01 • Thursday, Jan 17, 2013 • Jan 17 • 45m
Chicken wings were originally sold in bars as a way to boost booze sales. Former mud wrestler, fight promoter, and man-about-town Rick Smiciklas jumped on the beer and wings wagon in 1999. Now he heads a franchise operation with over 100 locations, but the company has had a roller-coaster history with losses reputed to be running into millions of dollars. Recently, Smiciklas cleaned house, thinned corporate operations, and announced the dawn of a new era. But revealing plans to work in disguise in his own restaurants, so he can make other fixes to his franchises, makes his teen daughter worried. She thinks he’s too feisty to keep calm and complete his undercover work week. It’s an ominous warning, because it’s not long before the Undercover Boss is on the rampage, blowing his cover and getting into explosive confrontations about business operations. Will the Wild Wing man regain his composure in time to thank and reward his staff?
Orkin Canada
S03 E02 • Thursday, Jan 24, 2013 • Jan 24 • 45m
The nation's pest control industry generates $600 million in annual revenue, and Orkin Canada is the nation's leader. But it's not just rodents they’re having to keep under control – it's outside rivals, ready to bite a chunk out of their market share. President Gary Muldoon is anxious to ensure the company is playing to its strengths, and that staff have good customer service skills as well as professional know-how. But when he’s on the road, working in disguise under an assumed identity, he soon discovers that staff lack some of the tools to make their working life easier, and that good hard workers are over-scheduled and pushed to their limit. When his working week is over, he calls the staff he met to HQ… and his touching words leave one worker in tears…
Clark Builders
S03 E03 • Thursday, Jan 31, 2013 • Jan 31 • 45m
Beck Taxi
S03 E04 • Thursday, Feb 7, 2013 • Feb 7 • 45m
Life on the road takes its toll when the bosses of North America’s biggest independent cabbies, Beck Taxi, work in disguise. General Manager Gail Souter and Operations Manager Kristine Hubbard are mother and daughter. Together, they run a business that has takes 15 million passengers a year to where they want to go. But with tough City Council regulations and high overheads, drivers are struggling to make a living.
Bellstar Hotel & Resorts
S03 E05 • Thursday, Feb 14, 2013 • Feb 14 • 45m
There’s been a boom in boutique hotels across Canada and our taste for more intimate, and unique stay experiences has affected the way the resort industry does business. Bellstar Hotel and Resorts is one of the rare Canadian companies doing well in this niche market, despite the volatile economy. In less than ten years the company has quadrupled in size and is now seen as a major player in the Canadian West. The CEO – a former national long-distance track star – is now pushing for Bellstar to become one of the top resort companies in North America. But when Ed Romanowski joins housekeeping staff, he struggles to keep up and makes startling discoveries about the business he's running.
Lush Cosmetics
S03 E06 • Thursday, Feb 21, 2013 • Feb 21 • 45m
Brandi Halls as a top job at cosmetics giant Lush. But she's cut down to size when she joins the frontline to work in disguise and find ways to improve the company. It's not long before the secret Director of Brand Communications throws the factory into chaos - not to mention overtime.
Mr Lube
S03 E07 • Thursday, Feb 28, 2013 • Feb 28 • 45m
Canadians spend over $1.5 billion a year on car maintenance. Mr. Lube has built its reputation on quick oil changes, but as it expanding its slate of services, are staff keeping up? When CEO Stuart Suls works in disguise, he discovers he can't even install windscreen wipers, let alone deal with what's under the hood.
Freshii
S03 E08 • Thursday, Mar 7, 2013 • Mar 7 • 45m
Freshii has captured the market in healthier, fresh, fast food. Boss Matthew Corrin opened his first store in 2005 and now he has 80, around the world. But when he dares to work undercover in his own Canadian franchises, he makes surprising discoveries. One worker literally rubs salt in his wounds when he struggles to cut up tomatoes.
Pizza Nova
S03 E09 • Thursday, Mar 14, 2013 • Mar 14 • 45m
Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?
Mary Browns Famous Chicken
S03 E10 • Thursday, Mar 21, 2013 • Mar 21 • 45m
Mary Brown's Chicken is the nation's biggest homegrown chain of quick-serve chicken restaurants. The Newfoundland-run company has embarked on aggressive expansion, to give rivals a run for their money. But can they maintain brand consistency in the process? CEO Greg Roberts turns chicken fryer for the week... And what happens when it's over results in the season's biggest employee rewards.
Season 3
2013 • 10 Episodes
Activity from Friends
Wild Wing
S03 E01 • Thursday, Jan 17, 2013 • Jan 17 • 45m
Chicken wings were originally sold in bars as a way to boost booze sales. Former mud wrestler, fight promoter, and man-about-town Rick Smiciklas jumped on the beer and wings wagon in 1999. Now he heads a franchise operation with over 100 locations, but the company has had a roller-coaster history with losses reputed to be running into millions of dollars. Recently, Smiciklas cleaned house, thinned corporate operations, and announced the dawn of a new era. But revealing plans to work in disguise in his own restaurants, so he can make other fixes to his franchises, makes his teen daughter worried. She thinks he’s too feisty to keep calm and complete his undercover work week. It’s an ominous warning, because it’s not long before the Undercover Boss is on the rampage, blowing his cover and getting into explosive confrontations about business operations. Will the Wild Wing man regain his composure in time to thank and reward his staff?
Orkin Canada
S03 E02 • Thursday, Jan 24, 2013 • Jan 24 • 45m
The nation's pest control industry generates $600 million in annual revenue, and Orkin Canada is the nation's leader. But it's not just rodents they’re having to keep under control – it's outside rivals, ready to bite a chunk out of their market share. President Gary Muldoon is anxious to ensure the company is playing to its strengths, and that staff have good customer service skills as well as professional know-how. But when he’s on the road, working in disguise under an assumed identity, he soon discovers that staff lack some of the tools to make their working life easier, and that good hard workers are over-scheduled and pushed to their limit. When his working week is over, he calls the staff he met to HQ… and his touching words leave one worker in tears…
Clark Builders
S03 E03 • Thursday, Jan 31, 2013 • Jan 31 • 45m
Beck Taxi
S03 E04 • Thursday, Feb 7, 2013 • Feb 7 • 45m
Life on the road takes its toll when the bosses of North America’s biggest independent cabbies, Beck Taxi, work in disguise. General Manager Gail Souter and Operations Manager Kristine Hubbard are mother and daughter. Together, they run a business that has takes 15 million passengers a year to where they want to go. But with tough City Council regulations and high overheads, drivers are struggling to make a living.
Bellstar Hotel & Resorts
S03 E05 • Thursday, Feb 14, 2013 • Feb 14 • 45m
There’s been a boom in boutique hotels across Canada and our taste for more intimate, and unique stay experiences has affected the way the resort industry does business. Bellstar Hotel and Resorts is one of the rare Canadian companies doing well in this niche market, despite the volatile economy. In less than ten years the company has quadrupled in size and is now seen as a major player in the Canadian West. The CEO – a former national long-distance track star – is now pushing for Bellstar to become one of the top resort companies in North America. But when Ed Romanowski joins housekeeping staff, he struggles to keep up and makes startling discoveries about the business he's running.
Lush Cosmetics
S03 E06 • Thursday, Feb 21, 2013 • Feb 21 • 45m
Brandi Halls as a top job at cosmetics giant Lush. But she's cut down to size when she joins the frontline to work in disguise and find ways to improve the company. It's not long before the secret Director of Brand Communications throws the factory into chaos - not to mention overtime.
Mr Lube
S03 E07 • Thursday, Feb 28, 2013 • Feb 28 • 45m
Canadians spend over $1.5 billion a year on car maintenance. Mr. Lube has built its reputation on quick oil changes, but as it expanding its slate of services, are staff keeping up? When CEO Stuart Suls works in disguise, he discovers he can't even install windscreen wipers, let alone deal with what's under the hood.
Freshii
S03 E08 • Thursday, Mar 7, 2013 • Mar 7 • 45m
Freshii has captured the market in healthier, fresh, fast food. Boss Matthew Corrin opened his first store in 2005 and now he has 80, around the world. But when he dares to work undercover in his own Canadian franchises, he makes surprising discoveries. One worker literally rubs salt in his wounds when he struggles to cut up tomatoes.
Pizza Nova
S03 E09 • Thursday, Mar 14, 2013 • Mar 14 • 45m
Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?
Mary Browns Famous Chicken
S03 E10 • Thursday, Mar 21, 2013 • Mar 21 • 45m
Mary Brown's Chicken is the nation's biggest homegrown chain of quick-serve chicken restaurants. The Newfoundland-run company has embarked on aggressive expansion, to give rivals a run for their money. But can they maintain brand consistency in the process? CEO Greg Roberts turns chicken fryer for the week... And what happens when it's over results in the season's biggest employee rewards.
No poster
Completed
2013
S3Season 3
10 Episodes
45 min / episode
7h 30m total
Aired
Jan 17, 2013 - Mar 21, 2013
Network
W NetworkSeason 3
Activity from Friends
Wild Wing
S03 E01 • Thursday, Jan 17, 2013 • Jan 17 • 45m
Chicken wings were originally sold in bars as a way to boost booze sales. Former mud wrestler, fight promoter, and man-about-town Rick Smiciklas jumped on the beer and wings wagon in 1999. Now he heads a franchise operation with over 100 locations, but the company has had a roller-coaster history with losses reputed to be running into millions of dollars. Recently, Smiciklas cleaned house, thinned corporate operations, and announced the dawn of a new era. But revealing plans to work in disguise in his own restaurants, so he can make other fixes to his franchises, makes his teen daughter worried. She thinks he’s too feisty to keep calm and complete his undercover work week. It’s an ominous warning, because it’s not long before the Undercover Boss is on the rampage, blowing his cover and getting into explosive confrontations about business operations. Will the Wild Wing man regain his composure in time to thank and reward his staff?
Orkin Canada
S03 E02 • Thursday, Jan 24, 2013 • Jan 24 • 45m
The nation's pest control industry generates $600 million in annual revenue, and Orkin Canada is the nation's leader. But it's not just rodents they’re having to keep under control – it's outside rivals, ready to bite a chunk out of their market share. President Gary Muldoon is anxious to ensure the company is playing to its strengths, and that staff have good customer service skills as well as professional know-how. But when he’s on the road, working in disguise under an assumed identity, he soon discovers that staff lack some of the tools to make their working life easier, and that good hard workers are over-scheduled and pushed to their limit. When his working week is over, he calls the staff he met to HQ… and his touching words leave one worker in tears…
Clark Builders
S03 E03 • Thursday, Jan 31, 2013 • Jan 31 • 45m
Beck Taxi
S03 E04 • Thursday, Feb 7, 2013 • Feb 7 • 45m
Life on the road takes its toll when the bosses of North America’s biggest independent cabbies, Beck Taxi, work in disguise. General Manager Gail Souter and Operations Manager Kristine Hubbard are mother and daughter. Together, they run a business that has takes 15 million passengers a year to where they want to go. But with tough City Council regulations and high overheads, drivers are struggling to make a living.
Bellstar Hotel & Resorts
S03 E05 • Thursday, Feb 14, 2013 • Feb 14 • 45m
There’s been a boom in boutique hotels across Canada and our taste for more intimate, and unique stay experiences has affected the way the resort industry does business. Bellstar Hotel and Resorts is one of the rare Canadian companies doing well in this niche market, despite the volatile economy. In less than ten years the company has quadrupled in size and is now seen as a major player in the Canadian West. The CEO – a former national long-distance track star – is now pushing for Bellstar to become one of the top resort companies in North America. But when Ed Romanowski joins housekeeping staff, he struggles to keep up and makes startling discoveries about the business he's running.
Lush Cosmetics
S03 E06 • Thursday, Feb 21, 2013 • Feb 21 • 45m
Brandi Halls as a top job at cosmetics giant Lush. But she's cut down to size when she joins the frontline to work in disguise and find ways to improve the company. It's not long before the secret Director of Brand Communications throws the factory into chaos - not to mention overtime.
Mr Lube
S03 E07 • Thursday, Feb 28, 2013 • Feb 28 • 45m
Canadians spend over $1.5 billion a year on car maintenance. Mr. Lube has built its reputation on quick oil changes, but as it expanding its slate of services, are staff keeping up? When CEO Stuart Suls works in disguise, he discovers he can't even install windscreen wipers, let alone deal with what's under the hood.
Freshii
S03 E08 • Thursday, Mar 7, 2013 • Mar 7 • 45m
Freshii has captured the market in healthier, fresh, fast food. Boss Matthew Corrin opened his first store in 2005 and now he has 80, around the world. But when he dares to work undercover in his own Canadian franchises, he makes surprising discoveries. One worker literally rubs salt in his wounds when he struggles to cut up tomatoes.
Pizza Nova
S03 E09 • Thursday, Mar 14, 2013 • Mar 14 • 45m
Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?
Mary Browns Famous Chicken
S03 E10 • Thursday, Mar 21, 2013 • Mar 21 • 45m
Mary Brown's Chicken is the nation's biggest homegrown chain of quick-serve chicken restaurants. The Newfoundland-run company has embarked on aggressive expansion, to give rivals a run for their money. But can they maintain brand consistency in the process? CEO Greg Roberts turns chicken fryer for the week... And what happens when it's over results in the season's biggest employee rewards.
Season 3
2013 • 10 Episodes
Activity from Friends
Wild Wing
S03 E01 • Thursday, Jan 17, 2013 • Jan 17 • 45m
Chicken wings were originally sold in bars as a way to boost booze sales. Former mud wrestler, fight promoter, and man-about-town Rick Smiciklas jumped on the beer and wings wagon in 1999. Now he heads a franchise operation with over 100 locations, but the company has had a roller-coaster history with losses reputed to be running into millions of dollars. Recently, Smiciklas cleaned house, thinned corporate operations, and announced the dawn of a new era. But revealing plans to work in disguise in his own restaurants, so he can make other fixes to his franchises, makes his teen daughter worried. She thinks he’s too feisty to keep calm and complete his undercover work week. It’s an ominous warning, because it’s not long before the Undercover Boss is on the rampage, blowing his cover and getting into explosive confrontations about business operations. Will the Wild Wing man regain his composure in time to thank and reward his staff?
Orkin Canada
S03 E02 • Thursday, Jan 24, 2013 • Jan 24 • 45m
The nation's pest control industry generates $600 million in annual revenue, and Orkin Canada is the nation's leader. But it's not just rodents they’re having to keep under control – it's outside rivals, ready to bite a chunk out of their market share. President Gary Muldoon is anxious to ensure the company is playing to its strengths, and that staff have good customer service skills as well as professional know-how. But when he’s on the road, working in disguise under an assumed identity, he soon discovers that staff lack some of the tools to make their working life easier, and that good hard workers are over-scheduled and pushed to their limit. When his working week is over, he calls the staff he met to HQ… and his touching words leave one worker in tears…
Clark Builders
S03 E03 • Thursday, Jan 31, 2013 • Jan 31 • 45m
Beck Taxi
S03 E04 • Thursday, Feb 7, 2013 • Feb 7 • 45m
Life on the road takes its toll when the bosses of North America’s biggest independent cabbies, Beck Taxi, work in disguise. General Manager Gail Souter and Operations Manager Kristine Hubbard are mother and daughter. Together, they run a business that has takes 15 million passengers a year to where they want to go. But with tough City Council regulations and high overheads, drivers are struggling to make a living.
Bellstar Hotel & Resorts
S03 E05 • Thursday, Feb 14, 2013 • Feb 14 • 45m
There’s been a boom in boutique hotels across Canada and our taste for more intimate, and unique stay experiences has affected the way the resort industry does business. Bellstar Hotel and Resorts is one of the rare Canadian companies doing well in this niche market, despite the volatile economy. In less than ten years the company has quadrupled in size and is now seen as a major player in the Canadian West. The CEO – a former national long-distance track star – is now pushing for Bellstar to become one of the top resort companies in North America. But when Ed Romanowski joins housekeeping staff, he struggles to keep up and makes startling discoveries about the business he's running.
Lush Cosmetics
S03 E06 • Thursday, Feb 21, 2013 • Feb 21 • 45m
Brandi Halls as a top job at cosmetics giant Lush. But she's cut down to size when she joins the frontline to work in disguise and find ways to improve the company. It's not long before the secret Director of Brand Communications throws the factory into chaos - not to mention overtime.
Mr Lube
S03 E07 • Thursday, Feb 28, 2013 • Feb 28 • 45m
Canadians spend over $1.5 billion a year on car maintenance. Mr. Lube has built its reputation on quick oil changes, but as it expanding its slate of services, are staff keeping up? When CEO Stuart Suls works in disguise, he discovers he can't even install windscreen wipers, let alone deal with what's under the hood.
Freshii
S03 E08 • Thursday, Mar 7, 2013 • Mar 7 • 45m
Freshii has captured the market in healthier, fresh, fast food. Boss Matthew Corrin opened his first store in 2005 and now he has 80, around the world. But when he dares to work undercover in his own Canadian franchises, he makes surprising discoveries. One worker literally rubs salt in his wounds when he struggles to cut up tomatoes.
Pizza Nova
S03 E09 • Thursday, Mar 14, 2013 • Mar 14 • 45m
Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?
Mary Browns Famous Chicken
S03 E10 • Thursday, Mar 21, 2013 • Mar 21 • 45m
Mary Brown's Chicken is the nation's biggest homegrown chain of quick-serve chicken restaurants. The Newfoundland-run company has embarked on aggressive expansion, to give rivals a run for their money. But can they maintain brand consistency in the process? CEO Greg Roberts turns chicken fryer for the week... And what happens when it's over results in the season's biggest employee rewards.